Accessibility

The team behind this web site hope that whoever needs to use it, can do so easily. We have tried to make it as accessible as possible.

If you do have problems, or would like to make any suggestions to improve the site from an accessibility point of view, please get in touch with us. Talk to us about the problem and we will listen.

The website has been designed to be as accessible to as many users as possible, the pages can be used at any screen resolution. Our aim is to ensure this site complies with Priority 2 level of the W3C Guidelines.

Readability

We have made every effort to ensure this web site is easily readable using 'plain english'. In addition, we have ensured that the design of this website is not an obstacle to its usability and readability.

Pdf documents

This site uses the pdf (portable document format) file format for large and complex documents. If you don't have the software to read pdf files, you can get Adobe Acrobat Reader free of charge from www.adobe.com

Controlling text and colours in your web browser

You can specify the font sizes, styles and colours, and foreground and background colours of Web pages displayed on your computer screen, even if the author of the Web page has already specified these. For assistance with changing your web browser setting see BBC's My web my way.

Listen to our website with Browsealoud

This website is speech enabled. We have teamed up with Texthelp Systems to provide a service which gives our visitors the chance to listen to our website. All you have to do is install the free Browsealoud software by following the link on this page.

Access Keys

Access keys are a navigation device enabling you to get around the main web site using your keyboard. They can be used to jump to different sections of content across the main site (not microsites).

More in depth information about access keys can be found at W3C Accessibility Guidelines.

Available Access Keys

1 - Homepage
2 - Whats new
3 - Site map
4 - Search facility
5 - Frequently asked questions
6 - A to Z of services
7 - Complaints procedure (Contacting the Council page)
8 - Disclaimer
9 - Feedback facility
0 - Access key details (this page)

How to use Access Keys

Internet Explorer 5+ (PC)
Hold down the ALT key, press the number or letter of the access key, release both keys then press ENTER

Internet Explorer 4 (PC)
Hold down the ALT key and press the number or letter of the access key

Internet Explorer 5+ (Mac)
Hold down the CTRL key and press the number or letter of the access key

Internet Explorer 4.5 (Mac)
Access keys are not supported

Netscape 6 and earlier (PC and Mac)
Not supported

Netscape 7 (PC)
Hold down the ALT key and press the number or letter of the access key

Mozilla (PC)
Hold down the ALT key and press the number or letter of the access key

Mozilla (Mac)
Hold down the CTRL key and press the number or letter of the access key

Safari and Omniweb (Mac)
Hold down the CTRL key and press the number or letter of the access key